Delete Your Account or Data

Stellenmedia (Pty) Ltd lets every user request deletion of their account and personal information at any time. This page describes how, for both campers and hosts, and does not require the app to be installed.

Campers

1. Open the Seekulu app and go to Settings → Delete account.
2. Type DELETE to confirm.

This is self-service and immediate: it permanently anonymises your profile and removes your login, along with your posts, comments, likes, reviews, saved places, follows, and blocks.

If you no longer have access to the app, email [email protected] from the address on your account and we will process the request within 30 days.

Hosts and business staff

Accounts linked to a business listing (host owners and staff) manage shared listing data, so they can't self-delete directly from the app. To request deletion:

1. Email [email protected] from the address on your account, asking to close or transfer your business listing.
2. Once your listing is transferred or closed, you can complete the same self-service Settings → Delete account flow as a camper.

We will verify requests using the email associated with the account and complete deletion within 30 days.

What gets deleted

Deleting an account permanently anonymises the account and profile, and removes posts, comments, likes, reviews, saved places, follows, blocks, and uploaded media. Some records may be retained where required for legal, audit, or fraud-prevention purposes, as described in our Privacy Policy.